Thank you for shopping at Pilgrim Music.  We are dedicated to providing you with the highest possible quality and service. If we can assist you in any way, please feel free to contact us any time.  We hope you have enjoyed your experience at PilgrimMusic.com.

Refund Policty:
Total product refund (less shipping & handling) withing 30 days of receipt.  Replacement of any defective items within 21 days of receipt.  For further information, please contact us.

Privacy
Pilgrim Music is committed to protecting your privacy.  The information contained herein will help you understand just how much personal information is
(and is not) collected on our web site and how it is used.

Automatic Information Collection
When navigating our web site, personal information about you is not collected automatically.

Online Ordering Security
You can shop at www.PilgrimMusic.com online with confidence.  We have partnered with Authorize.Net, a leading payment gatewy since 1996, to offer safe and secure credit card transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

• Industry leading encryption hardware and software methods and security protocols to protect customer information.

• Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy [link to http://www.authorize.net/company/privacy/ ].

www.PilgrimMusic.com is registered with the Authorize.Net Verified Merchant Seal program.

E-mail Addresses and Their Usage
Pilgrim Music asks that you enter your e-mail address on some pages, but we do not not sell, trade or rent your e-mail address to others. We aks for your e-mail address so that we may contact you to inform you of your order of updates, special offers, or other news that we think would be of interest to you.

We know that the memebers of our e-mail list are very sensitive to receiving spam, or unsolicited e-mail, hense we are very careful about what we send out and to whom. At any time, you may choose to not be included in e-mail messages from Pilgrim Music by unsbuscribing your e-mail address.

Safe Shopping Guarantee

1. Safety. The PilgrimMusic.Com Safe Shopping Guarantee protects you while you shop at PilgrimMusic.Com, so that you never have to worry about credit card safety.
    
   We guarantee that every transaction you make at PilgrimMusic.com will be 100 percent safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at PilgrimMusic.Com
    
2. Security: How Secure Is Information About Me?
   
   Secure. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
    
3. Discretion. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
    
4. Prudence. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer